Accessibility Statement

Last update 08 June 2023

Mälardalstrafik AB is responsible for this website and the mobile application. We want as many people as possible to be able to use the website and mobile application. Here, we describe how www.malartag.se and the Mälartåg mobile application comply with the law on accessibility to digital public services, by following WCAG 2.1 at level AA. We also report known accessibility issues and provide information on how you can report any shortcomings to us so that we can address them.

How accessible is the website and the mobile application?

This website and the mobile application are partially compliant with the law on accessibility to digital public services.

What can you do if you are unable to use parts of the website or the mobile application?

If you need information from www.malartag.se or the mobile application in a different format, such as accessible PDF, large text, Easy Read, audio recording, or Braille, please let us know. The response time is usually 2-3 days.

You can contact us in the following ways:

Send an email to malartagkundservice@regionsormland.se
Call 0771-22 44 40

Reporting accessibility issues with the website or the mobile application

We are constantly working to improve the accessibility of the website and the mobile application. If you encounter problems that are not described on this page or if you believe that we are not meeting the legal requirements, please notify us so that we are aware of the issue.

Supervision

The Agency for Digital Government is responsible for the supervision of the law on accessibility to digital public services. If you are not satisfied with how we handle your feedback, you can contact the Agency for Digital Government to report it.

Technical information about the accessibility of the website and the mobile application

This website and the mobile application are partially compliant with level AA of the Web Content Accessibility Guidelines version 2.1.

Content that is not accessible

The following content is not fully accessible in one way or another:

Some color combinations do not have sufficient contrast.
Not all content is accessible with the keyboard.
A few input fields lack field labels.

How we tested the website and the mobile application

An external entity conducted an independent review of the website and the mobile application.

The latest assessment was conducted on August 18, 2022.

The website and the mobile application were published on December 12, 2021.